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Customer Care

Of course, you want the best possible answer to your question or a suitable solution to your Stoov problem. Depending on your question, we can help you in different ways.

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Do you have a question about your order?

You can type it in our chat and you will receive a response within 1 working day.

Have a look at our FAQ...

In our FAQ you will find answers to frequently asked questions.

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If you still have questions, please do not hesitate to call or e-mail us

Contact Hours

Monday 9:00 – 20:00 GMT +1

Tuesday 9:00 – 20:00 GMT +1

Wednesday 9:00 – 20:00 GMT +1

Thursday 9:00 – 20:00 GMT +1

Friday 9:00 – 20:00 GMT +1

Saturday Closed

Sunday Closed